Frequently Asked Questions

Everything you need to know about your TentBox style and order.

How do I know which size to order?

We provide a detailed sizing guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your process.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.

Do you ship internationally?

Yes, TentBox ships to over 50 countries. International shipping rates and delivery times vary based on your location and are calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

How should I care for my garments?

To ensure longevity, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the internal garment label.