Returns & Exchanges
We want you to love your TentBox apparel, which is why we offer a 30-day return window for all unwashed and unworn items in their original packaging. Whether you need a different size or a full refund, our hassle-free process ensures you can get back to your adventures quickly.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your parcel.
- 3.Pack and Ship
Securely package your items in their original bags and drop the package off at any authorized carrier location.
- 4.Receive Refund
After our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.